Which US hours do you work?
Any US time zone. I work 8-hour shifts scheduled between 8 AM and 9 PM Eastern, and we agree on your regular days and hours before starting, so you always know when to expect me.
Can you work inside our CRM and phone system?
Yes. I work in your CRM and dialer and follow your existing workflow. Tools I've used include GoHighLevel, Podio, Follow Up Boss, Mojo, BatchDialer and ReadyMode.
How do you report what you did?
At the end of each shift you get a short report: dials, conversations, appointments booked, important lead updates and the next follow-ups. I can also send a weekly scorecard and a monthly summary of hours and results.
Can we start with a trial?
Yes. A paid one-week trial, usually at a reduced rate we agree on together, with clear tasks and expectations. You see how I handle your lists, work in your systems, update leads and report results before committing to anything ongoing.
What happens if your internet goes down?
I work from a PC with a laptop as backup, and I have a second work location with separate internet. If my main connection fails, I switch to the backup and keep you updated.
How soon can you start?
Usually as soon as we've agreed on the scope, the schedule and access to your systems.
Is our data safe with you?
I use your information only for the agreed work, never share it with other clients, and follow your data-handling rules. I'm also happy to sign a confidentiality agreement before we start.