Amr Abdelgawad
Acquisitions, Lead Management and Appointment Setting
Alexandria, Egypt | Available 8 AM–9 PM Eastern | amr@amrabdelgawad.site | +20 103 261 3433 | amrabdelgawad.site | linkedin.com/in/amragawad
Summary
More than five years working with US companies, the last four of them remotely. I started in customer service at Sutherland and moved into outbound sales at the end of 2022, mostly for real estate investors and wholesalers. I qualify motivated sellers, manage leads through to the offer and close deals: as Acquisition Manager at Silva Realty I closed 2 to 4 deals a month. I also set B2B appointments, and I currently book business owners for a healthcare M&A firm. On appointment-setting shifts I make 350 to 400 dials a day, and on acquisitions I call new leads within 5 minutes of them coming in. I also provide and manage small calling teams, from hiring and training to daily coaching and quality control.
Experience
Fortune Consultants · Remote
- Reach owners of durable medical equipment (DME) companies through their gatekeepers and qualify them on their interest in selling.
- Confirm the business is active and who makes the decision, and handle early questions about fees and valuation.
- Book qualified owners with the firm's transaction coordinators, 3 to 5 qualified leads a day, all logged in the CRM.
BT Partners (TerraCore) · Remote
- Handled all incoming calls, texts and emails for RV parks and rental properties across Dialpad, GoHighLevel and Pebble, and sent weekly reports to the principals.
- Coordinated maintenance: logged repair requests, scheduled vendors and followed up until each job was done.
- Kept the bookkeeping for each property, tracking income and expenses.
- Managed camper agreements in PandaDoc and followed up on reservations and account balances.
- Set up 50+ vendor accounts for an RV park and its restaurant, worked a break-in insurance claim and renewals, and caught a recurring invoice charge that shouldn't have been there.
- Ran a GoHighLevel webinar funnel for a real estate educator: landing pages, email sequences, Stripe checkout, Zoom and replays.
Galaxy Call Centers · Contract · Remote
- Called homeowners through circle prospecting campaigns to introduce the benefits of listing with a licensed agent.
- Found out each homeowner's plans to sell and handled objections in real time.
- Booked listing appointments for licensed agents, and received a written recommendation from the CEO and Founder, Adham Abo Elenein.
BT Partners (CNL) · Remote
- Pre-qualified motivated seller leads and documented each seller's motivation, timeline, property condition and asking price before handing the lead to acquisitions.
- Tested price flexibility early with a low anchor so acquisitions knew where each seller stood.
- Ran the land acquisition pipeline in the CRM from first contact to offer.
Silva Realty · Remote
- Closed 2 to 4 deals a month.
- Negotiated directly with property owners, walked them through the contract and got signed agreements on off-market deals.
- Matched each seller to the offer that fit their situation, whether cash, seller finance or novation.
- Used the VRT method (validate, respond, transition) on objections like price, a spouse who needs to agree or a competing offer.
- Left when Silva Realty paused the acquisitions project in February 2025.
No Accent Callers · Contract · Remote
- Cold called property owners for real estate investors and wholesalers to find motivated sellers.
- Qualified each seller on motivation, timeline, property condition and price.
- Passed 2 to 5 qualified seller leads a day to the client, each with notes and a next step in the CRM.
Marketing Storm Leads · Contract · Remote
- Called homeowners after hail and wind storms to offer a no-cost roof assessment from Clear Top, a licensed local roofing company.
- Checked roof age and type, ownership, property type, insurance carrier and whether the homeowner had already signed with another roofer.
- Booked inspections with the homeowner or decision maker, around 2 qualified leads a day, all logged in the CRM.
Coldio · Contract · Remote
- Cold called property owners for real estate investors and wholesalers to find motivated sellers.
- Qualified each seller on motivation, timeline, property condition and price.
- Passed 2 to 5 qualified seller leads a day to the client, each with notes and a next step in the CRM.
Sutherland Global Services · On-site
- AT&T (Feb – Nov 2022): billing, retention and sales for wireless, internet and TV customers, then cross-trained into technical support.
- Cricut (Oct 2021 – Feb 2022): phone and email technical support for setup, troubleshooting and repairs, escalating hardware cases to engineering.
Sutherland Global Services (FTD) · Temporary contract · On-site
- Fixed failed and late flower deliveries during the peak season campaign. Took a break for college after the campaign ended.
Tools
CRMs: GoHighLevel, Podio, Follow Up Boss, Salesforce, Pebble, Asana. Dialers: Mojo, BatchDialer, ReadyMode, CallTools, Aircall, Dialpad, Quo (OpenPhone). Data and texting: PropStream, Propwire, Land Insights, Launch Control. Other: PandaDoc, Stripe, Slack, Excel, Zoom.
Achievements and Education
- Closed 2 to 4 deals a month as Acquisition Manager at Silva Realty.
- 5.0 on every Upwork contract, including solar appointment setting for Sun Rock Solar. 240 hours and 100% Job Success.
- Written recommendation from Adham Abo Elenein, CEO and Founder of Galaxy Call Centers (November 2025).
- Education: B.A. in Islamic and Egyptian History, Alexandria University, expected 2027