← amrabdelgawad.site Download PDF

Amr Abdelgawad

Acquisitions, Lead Management and Appointment Setting

Alexandria, Egypt  |  Available 8 AM–9 PM Eastern  |  amr@amrabdelgawad.site  |  +20 103 261 3433  |  amrabdelgawad.site  |  linkedin.com/in/amragawad

Summary

More than five years working with US companies, the last four of them remotely. I started in customer service at Sutherland and moved into outbound sales at the end of 2022, mostly for real estate investors and wholesalers. I qualify motivated sellers, manage leads through to the offer and close deals: as Acquisition Manager at Silva Realty I closed 2 to 4 deals a month. I also set B2B appointments, and I currently book business owners for a healthcare M&A firm. On appointment-setting shifts I make 350 to 400 dials a day, and on acquisitions I call new leads within 5 minutes of them coming in. I also provide and manage small calling teams, from hiring and training to daily coaching and quality control.

Experience

B2B Appointment Setter, Healthcare M&ASep 2026 – Present

Fortune Consultants · Remote

Asset Operations SpecialistDec 2025 – Sep 2026

BT Partners (TerraCore) · Remote

Appointment Setter, Key Client RetentionOct 2025 – Nov 2025

Galaxy Call Centers · Contract · Remote

Lead ManagerFeb 2025 – Oct 2025

BT Partners (CNL) · Remote

Acquisition ManagerAug 2024 – Feb 2025

Silva Realty · Remote

Real Estate Cold CallerJan 2024 – Aug 2024

No Accent Callers · Contract · Remote

Roofing Appointment SetterOct 2023 – Jan 2024

Marketing Storm Leads · Contract · Remote

Real Estate Cold CallerDec 2022 – Sep 2023

Coldio · Contract · Remote

Customer Service and Technical SupportOct 2021 – Nov 2022

Sutherland Global Services · On-site

Customer Service RepresentativeFeb 2021 – Mar 2021

Sutherland Global Services (FTD) · Temporary contract · On-site

Tools

CRMs: GoHighLevel, Podio, Follow Up Boss, Salesforce, Pebble, Asana. Dialers: Mojo, BatchDialer, ReadyMode, CallTools, Aircall, Dialpad, Quo (OpenPhone). Data and texting: PropStream, Propwire, Land Insights, Launch Control. Other: PandaDoc, Stripe, Slack, Excel, Zoom.

Achievements and Education