What do the rates include?
The person's time plus everything around it: hiring, training on your business, daily coaching, call reviews, cover for absences and reporting. Your dialer, CRM, lists and phone numbers stay on your accounts.
How does billing work?
The trial week is paid up front. After that you get an invoice every Monday for the hours worked the week before, due within 3 days. Hours come from each person's clock-in and match the daily reports, so there are no surprises.
Is there a minimum commitment?
No long-term contract. It runs month to month with 20 hours a week per person as the minimum, and you can cancel or reduce hours with 2 weeks' notice.
Can we start small?
Yes. You can start with one or two callers on a paid trial week and grow once you've seen the results.
Do they work in our CRM and dialer?
Yes. The team works inside your systems and follows your workflow. GoHighLevel, Podio, Follow Up Boss, Mojo, BatchDialer and ReadyMode are all familiar.
How soon can a team start?
Once we agree on the roles, hours and access to your systems, I give you a start date on our call. One or two people can usually start sooner than a full team.
Do your callers follow calling rules?
Yes. They call only within allowed hours in the seller's time zone, mark do-not-call requests and wrong numbers on the spot, and dial only the lists and numbers you provide.
What if a caller isn't working out?
Tell me and I'll replace them at no extra cost, and keep your calling going while I do.
Is our data safe?
Your lists and leads are used only for your work and never shared with other clients. Happy to sign a confidentiality agreement before we start.